Privacy Policy

At Carded Australia, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you visit our website or place an order:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
  • Order Information: Details about the products you purchase and preferences related to your custom orders.
  • Website Usage Information: Data collected via cookies, such as IP address, browser type, and pages visited, to enhance your user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including payment and delivery.
  • To communicate with you regarding your orders, artwork approvals, and customer support inquiries.
  • To send marketing communications if you have opted in to receive them.
  • To improve our website, products, and services by analyzing user behavior.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers, such as payment processors and shipping companies, to fulfill your orders.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

5. Cookies, Tracking Technologies, and Google Analytics

Our website uses cookies and tracking technologies to enhance your browsing experience and improve our services. We also use Google Analytics to collect information about how visitors interact with our website. This includes data such as pages visited, time spent on the site, and the source of website traffic.

  • This information helps us analyze user behavior and improve the functionality, design, and content of our website.
  • Google Analytics may use cookies to track your activity on our site. You can learn more about how Google collects and processes data by visiting Google’s Privacy Policy.

You can manage your cookie preferences in your browser settings or opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Opt-out of receiving marketing communications.
  • Request deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our website is not intended for children 17 years of age or under, and we do not knowingly collect personal information from them.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: araz@carded.com.au
Phone: 0405569189

Effective Date: January 2025

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.

Our Process

  • THE FIRST MOVE

    Before we book a consultation to go over your requirements for your special day, I’ll ask you to send me any inspiration or ideas you might have, as much detail as possible on the items you require, as well as your rough budget, to allow me to understand the look and feel you are wanting to achieve. 

    This ensures I can tailor your quote as close as possible to your needs.

  • THE FIRST DATE

    We meet up over a coffee so we can discuss the various options in depth, to ensure you have a solid understanding of what you have in mind versus what is possible.

    We look at paper options, printing styles, colour ways, envelope options, stationery set combinations and if you’re going to choose an existing design or have a bespoke design in mind that you’d like created.

    Within 4-5 business days of this meeting, I will provide you a quote.

    This is a no obligation consultation.

  • MAKE IT OFFICIAL

    After you’ve had time to process the quote and decide to accept, you’ll confirm via email and a deposit will be required. From here, the design process will begin. 

    If you have chosen a pre-existing design, this process will be completed within 5 business days.

    For bespoke designs, this process will be a 2-4 week turnaround.

  • LOVE LETTERS

    From here we will communicate via email, I'll send you drafts and you'll send feedback. It will be like a long distance relationship that will result in beautiful stationery!

    Once the invitation design is signed off on, the accompanying items will be finalised (EG - RSVP card, wishing well card, map of venu etc.)

    This process is usually 1-2 weeks after the initial draft is sent for review and approval.

  • THE ENGAGEMENT

    Once all the items are designed and sent to you for review, you will provide a final approval for the items to be sent to print, or for final digital output. 

    Payment is required prior to production, therefore, any delay in this will push out the final deadline.

    Printing requires up to 6 weeks, depending on your chosen method and finishes. This should be accounted for when deciding the date you wish to have them sent out. 

  • THE BIG DAY

    We recommend you begin planning the event day requirements. 

    Depending on the number of items you require, print turnarounds will vary and deadlines will be different for each item. We aim to have all items ready and in your possession 1 week before your event date. 

Guest List Template

Use this download to help your event planning and keep all your guest information in one place!

DOWNLOAD TEMPLATE

Ordering Timeline

Keep on top of your deadlines with our handly list of what months to order all your stationery.

DOWNLOAD TIMELINE